Eclerx Pune Analyst - Inbound Chat - Customer Operations

Are you enthusiastic about delivering exceptional customer experiences ? Do you thrive in a fast-paced environment where you can make a difference ? Eclerx is looking for a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.

In this role, you will be the primary support for our valued customers via live chat. You will handle a variety of inquiries , ensuring a positive and seamless experience.

Responsibilities include but are not limited to:
Providing prompt and accurate information to customers through live chat.
Resolving customer issues effectively and efficiently.
Documenting customer interactions and keeping logs accurately.
Partnering with other teams to ensure a positive customer journey.

If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!

Shape your career as an Analyst in Customer Operations - Inbound Chat at Eclerx

Are you a driven individual with a knack for interaction? Do you thrive in a dynamic environment and stand out in providing exceptional customer support? If so, Eclerx has an exciting opening waiting for you!

We are actively looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the first point of contact for our valued customers, handling their questions in a efficient and professional manner.

Utilize your {strongverbal skills to create clear and concise responses, ensuring a satisfying customer experience.

Contribute in maintaining a high level of customer delight
Collaborate with our dedicated support team to handle complex problems
Always expand your understanding in our products and services

Be a part of a dynamic team where your contributions are valued, and you have the opportunity to advance in your career. Submit your application today!

Customer Service Analyst Opportunity at Eclerx, Pune

Are you a results-oriented individual with a passion for providing exceptional customer service? If so, then we have an exciting opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.

This role involves responding to customer inquiries. You will be the first point of contact for customers, providing professional and efficient service.

We offer a collaborative work environment with opportunities for growth. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!

Responsibilities include but are not limited to:
Provide prompt and courteous customer support via chat.
Respond to customer inquiries in a timely and helpful manner.
Troubleshoot customer issues and provide solutions.
Document customer interactions accurately.
Maintain a positive and professional attitude at all times.

Support Analyst Position : Inbound Chat at Eclerx Pune

At Eclerx Pune, we're seeking a passionate Customer-Focused Analyst to join our growing team. In this challenging role, you'll be the primary liaison for our valued customers via inbound chat. Your duty will be to provide exceptional customer service by resolving inquiries, fixing technical issues, and maintaining a positive customer experience.

Leveraging your critical thinking skills to identify customer issues quickly and efficiently.
Interacting with internal teams to find solutions for complex customer requests.
Keeping current on our services and industry trends.

If you're a collaborator with a drive to help others, we encourage you to apply. This is your chance to make a real difference in the lives of our customers.

Eclerx Now Hiring Inbound Chat Analysts for Customer Operations

Eclerx Pune has an opening for talented and enthusiastic Inbound Chat get more info Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!

Responsibilities include providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.

To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.

Associate - Inbound Chat: Empowering Customers at Eclerx

At Eclerx, our Specialists for inbound chat are the core of customer engagement . They provide a top-notch experience to each customer who reaches out through our channel . These dedicated individuals are passionate about handling customer issues in a timely and courteous manner. By proactively assisting customers, they strengthen lasting bonds and contribute to the overall fulfillment of Eclerx.